If you've been researching restaurant CRM and guest management platforms in 2026, you've probably noticed something: the industry is consolidating fast. DoorDash completed its $1.2 billion acquisition of SevenRooms in June 2025. American Express merged Tock into Resy.And restaurant operators are left asking a question that matters more than ever who actually owns your guest data, and what happens when your software provider answers to a delivery company instead of you?